FAQ

Do you take commissions?

Yes! If you are interested in commissioning a custom painting please reach out via the contact form. 

 

How long will it take to receive my order?

Once an order is placed, please allow up to 8 business days to receive tracking information on your purchase. If you need a quicker delivery, express shipping is available (2-3 business days). For paintings being stretched or custom framed please allow up to 3 weeks.

 

How will my order be shipped?

Original paintings will be rolled and shipped in a mailing tube. Once received, canvas paintings can be stretched at a local frame shop.

 

Can I return my order?

All paintings are final sale. However, if you have any questions or concerns about your purchase please contact - mariahellmercreative@gmail.com - and we would be happy to help.

 

Do you ship internationally?

Yes. For international customers, please reach out through the contact form. We would be happy to assist you in arranging options for worldwide shipping.

 

Do I need to pay import taxes and fees?

For customers outside of the US, customs fees and import taxes on purchases are the full responsibility of the buyer. 

 

*Please review orders carefully before placing to avoid errors and prevent delays on processing and shipping. If you have an issue with your order please send an email to - mariahellmercreative@gmail.com - as soon as possible with a description of your issue and your order number.*